COMPANY DESCRIPTION
Ubisoft’s 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal-opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting-edge technologies, and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.
JOB DESCRIPTION
Within the Ubisoft IT Department, you’ll be joining as a Service Now developer within the ServiceNow Platform team, which is responsible for supporting all other IT teams (by providing guidance and helping them to improve their processes. By working as a part of the team, you will maintain our ServiceNow platform and implement new features for our internal customers. You will participate in every phase, from the solution design, to the development and test coordination.
Responsibilities
- Administrate and optimize the ITSM platform to reflect the processes of the department;
- Provide support, configuration, troubleshooting and scripting on the ITSM platform;
- Suggest new workflows and methods to improve our ITIL process implementations;
- Configure, document and implement the platform for new clients;
- Answer customer tickets related to the application;
- Evangelize the capabilities of the platform and recommend process optimization to leverage the ITSM tool.
QUALIFICATIONS
- A development experience on the ServiceNow platform with advanced server and client scripting, workflow administration and API knowledge;
- Strong analytical and problem-solving skills based on the ability to quickly learn new complex concepts;
- Experience with ITIL, ITSM, Service Desk environments;
- Proficiency with JavaScript and HTML, CSS is a plus;
- Strong attention to detail, design, layout, customer experience and be able to translate business requirements into technical solutions;
ADDITIONAL INFORMATION
Pour info : Si vous avez besoin d'un permis de travail, votre admissibilité peut dépendre de votre éducation et de vos années d'expérience de travail pertinentes, comme l'exige le gouvernement.
Les habiletés et les connaissances se présentent sous différentes formes et peuvent être basées sur des expériences pertinentes, c'est pourquoi nous vous encourageons vivement à poser votre candidature, même si vous ne remplissez pas toutes les exigences énumérées ci-dessus.
Chez Ubisoft, nous encourageons la diversité sous toutes ses formes. Nous nous engageons à favoriser un environnement de travail inclusif et respectueux pour tous. Nous savons qu'il est important que l'entretien soit agréable. Par conséquent, si vous avez besoin d'accommodements, veuillez nous faire savoir si nous pouvons faire quoi que ce soit pour faciliter le déroulement de l'entretien.
LET OUR TEAM MEMBERS TELL YOU ABOUT THEIR JOB
FAQ
Can I submit an open application?
We do not accept open applications. You can find all our open positions by clicking on the ‘Search Jobs’ button. Check our careers page regularly if you don’t find the opportunity you are looking for this time.
How can I check my application status?
You can check the status of your application by logging into your SmartRecruiters candidate profile.
I am not familiar with the video game industry. Would I fit into Ubisoft?
At Ubisoft, everyone is welcome! We know that by bringing together different perspectives and experiences, we create a more inclusive environment for our team members. You’ll get the chance to work with teams and projects that inspire and challenge you every single day.
How do I know if a Ubisoft email/offer is legit?
We were sorry to hear of some instances whereby scammers contacted candidates on Ubisoft’s “behalf” to gather personal data and/or money. We take this matter very seriously: not only do these actions put you at risk, they also jeopardize Ubisoft’s image. Click on the button below to read the detailed list of of things that Ubisoft, as a company, will never ask you for during your hiring process.