Contact & Support

Do you have an issue with one of our games?

Please check our FAQ of the most common issues below.

Please note that the customer support is in English during normal working hours (weekdays from 09:00 to 16:00 – CET)

FAQ

BLUE BYTE

CONTACT

Ubisoft Blue Byte GmbH

Luise-Rainer-Str. 7

40235 Düsseldorf

Tel.: +49 (0) 211 33800 0

Fax : +49 (0) 211 33800 152

Email: bluebyte@ubisoft.com

YOUTH PROTECTION OFFICER

Stefan Böhne

E-Mail: jugendschutz@bluebyte.de

Ubisoft Blue Byte GmbH is a member of Unterhaltungssoftware Selbstkontrolle (USK).

DATA SECURITY OFFICER

Christoph Safferling

E-Mail: datenschutz@bluebyte.de

VISIT STUDIO WEBSITE