Dear Players,
Thank you for your incredible dedication and support of XDEFIANT. We regret to inform you that we are initiating the sunset process starting today, December 3rd, 2024. As a result, new downloads, player registrations and purchases will no longer be available.
Season 3 will still launch, so stay tuned for more updates to come. The servers will remain active, and the game will be fully playable until June 3rd, 2025.
Here is a personal message from our Executive Producer, Mark Rubin.
For those who purchased the Ultimate Founders Pack, you will receive a full refund. Additionally, players who have made VC and DLC purchases since November 3rd, 2024, will also be fully refunded. Please note that processing these refunds will take up to 8 weeks. For more details on refunds, please continue to our FAQ section.
We understand that this news may come as a disappointment, and we deeply appreciate the time and passion you have invested in our community. Our goal is to provide you with all the information you need in one convenient place, while acknowledging that we may not have all the answers just yet. We are committed to keeping you informed and supported throughout this process. Thank you for your continued support and understanding.
FAQ
1. What does "sunsetting" mean for this game?
Starting December 3rd, 2024, players will no longer be able to purchase any content, and registration for new players will be disabled. Existing players that have accessed the game prior to December 3rd, 2024, will continue to have full access to the game including upcoming content until the servers go offline on June 3rd, 2025.
2. Will I be still able to use my remaining XCoins?
Yes, you can use your XCoins to redeem content in the game.
3. When will the servers shut down?
The servers will go offline on June 3rd, 2025.
4. Will I still be able to play the game until the sunset date?
The game will remain available to all players who joined XDefiant before December 3rd, 2024. All functionalities, including progression, events, rewards, and achievements, will continue to be available until June 3rd, 2025.
5. Will Season 3 still be launched?
Season 3 will launch. After that, no additional content will be added to the game.
6. I have uninstalled my game; can I reinstall it to play season 3?
Yes, you can reinstall the game to play Season 3, if you have accessed the game prior to December 3rd, 2024.
7. Is there a way to continue playing offline?
There is no offline mode available following the shutdown on June 3rd, 2025.
8. Will multiplayer services or servers remain active until the shutdown?
Yes, the multiplayer services will be active until the shutdown on June 3rd, 2025.
9. As a Ubisoft+ subscriber, will I have access to Season 3 and be able to play the game until sunset?
If you are a Ubi+ Subscriber, you will have access to Season 3, if you have accessed the game before December 3rd, 2024.
Refunds
1. What do I need to do to get my refund?
Refunds will be managed by the storefronts where you made your purchases. All partners will automatically process refunds within 8 weeks. If you do not receive your refund by January 28th, 2025, please visit Ubisoft.com/help.
2. What content will be refunded?
Please find below a detailed list of DLC and VC content that is eligible for refund if purchased on November 3rd, 2024, or later.
Reminder your refunds will be processed automatically within 8 weeks. If you did not receive your refund by January 28th, 2025, please contact our support at Ubisoft.com/help.
XDefiant Gold Pack
XDefiant Starter Pack DLC
XDefiant Combat Pack DLC
XDefiant VC Pack - 500 XCoins
XDefiant VC Pack - 1000 XCoins
XDefiant VC Pack - 2100 XCoins
XDefiant VC Pack - 5750 XCoins
XDefiant VC Pack - 12000 XCoins
3. Will the founders pack be refunded?
Those who purchased the Ultimate Founder's Pack, will receive a full refund.
The Founder's Pack and Founder's Pack Elite are not eligible for refunds.
4. Can I still purchase VC and DLC packs?
All DLC and VC purchase will be disabled from all store fronts and platforms starting December 3rd 2024.