Throughout the next three months of Operation Health, we will be updating the following Known Issues list on a weekly basis. If you encounter a bug that is not listed below, please let us know by either using the Rainbow Six subreddit, Forums, or submitting a customer support ticket here.
Online & Multiplayer
- [Ranked] Join in Progress
Players are currently able to join an ongoing Ranked match in progress.
Connectivity & Installation
- [PC][BattlEye] BattlEye Troubleshooting
We are aware that some users are encountering difficulty when attempting to run the game with BattlEye. Please refer to the FAQ here, and the troubleshooting thread here.
- [XB1/PS4/PC][Multiplayer] Connection Issues / IPv6
If your Internet provider is using an IPv6 protocol and you are experiencing issues with online functions of the game, please make sure that IPv4 protocol support is enabled in your router settings. Unfortunately due to sheer number of different router models available on the market we are unable to guide you how to do it, but information regarding this setting should be available in your router's manual or on your ISP's support website.
Performance
- [PC][BattlEye] Poor Laptop FPS
We are aware that some users are facing significantly decreased performance when attempting to play on a laptop. Please refer to the troubleshooting thread here.
- [PC][General] Monitor Display
Triple monitor display configurations are no longer functional.
Bugs & Glitches
- [Bug/Glitch] Hatch Debris Preventing Secure
Players can be prevented from securing the objective if they go prone on the plank debris from a destroyed hatch.
- [Bug/Glitch] Suppressor Damage Reduction
Suppressors effect the damage of some weapons beyond what is intended.
- [Bug/Glitch] Nitro cell Placement
C4 will sometimes spawn in unintended locations and be unreachable by players.
- [Bug/Glitch] Distant camera after Join in Progress
After joining a match in progress, players will sometimes have their camera anchored to a distant point, and be unable to spectate their teammates.
- [Bug/Glitch] Fantasia Bundle’s Glow Stick
The glow stick that comes in the Fantasia Bundle appears back in game for some players.
- [Bug/Glitch][Echo] Yokai does not properly attached to the ceiling
Attaching Yokai to the ceiling will cause “Losing signal, get back inside” message to be displayed in the following locations: Wine Cellar (Chalet), Arsenal (Clubhouse), Vault Lobby (Bank), Main Stairs (Skyscraper), Laundry Room (House), 2nd Floor Office (Hereford).
- [Bug/Glitch] Collision through Montagne
Players are sometimes able to move past Montagne while he is blocking a doorway.
- [Bug/Glitch] Bandit Charges
Players are able to exploit Bandit’s Charges to electrify objects they should not be able to in a specific location on one map. Vagueness is intended to prevent exploiting.
- ****[XB1][Bug/Glitch] Blue Screen
Players on Xbox One will sometimes have their entire screen turn blue, aside from a small portion that can be seen through.
- [Bug/Glitch] OWM/Sledgehammer not destroying both sides of a wall
Mira’s One Way Mirror, and Sledge’s Breaching Hammer do not always destroy both sides of a wall.
- [Bug/Glitch] User Profile failed to load
Players will sometimes be presented with a “User Profile failed to load” error message, which resets all of their attachments/skins.
- [Bug/Glitch] Weapon/Sight misalignment
In some cases, the weapon/slight alignment on the ACOG + L85A2 is not accurate. The holographic sight on the Bearing 9 is too high.
- [Bug/Glitch] Player names show up as “Hostage”
In some instances, a player’s name will appear as “Hostage” in the kill feed.
- [Bug/Glitch][Clubhouse] Shooting through unbreakable walls
In some instances, players are able to shoot through unbreakable surfaces.
- [Bug/Glitch][Border] Standing on a hatch while securing
Players will not contest the Secure the Area objective when stepping on the side of a blown up hatch.
- [Bug/Glitch][Chalet] Thermite charge in Garage
Sometimes a thermite charge will not destroy a reinforced garage wall.
- [Bug/Glitch][Bandit] Bandit slide
Players can slide from one point to another using Bandit’s batteries.
- [Bug/Glitch][Kafe] Unbreakable surfaces
In some instances, defenders can kill the attackers through an unbreakable floor.
- [Bug/Glitch][Border] Drone can be thrown through map’s textures
Drone can be thrown through map’s textures in some locations.
- [Bug/Glitch] Breach Charge clipping through barricade
Sometimes the breach charge can be seen clipping through the barricaded door when deployed.
- [Bug/Glitch] Cannot interact with Scoreboard
Sometimes players cannot interact with the scoreboard in any way.
- ****[PS4][Bug/Glitch] Screen Score Overlap
The character selection and load-out UI are accessed when overlapped by the Score Screen UI.
- [Bug/Glitch][Oregon]One way peek
Players can sometimes exploit a spot on the Oregon Map to look through textures.
- ****[Bug/Glitch] Breaching round
On some maps, Ash's gadget can get stuck on the glass it's supposed to go through. The player can still shoot through the glass, but it has no effect on the gadget.
- [Bug/Glitch][Chalet] Chimney clipping
On occasion, players are able to push through the chimney and end up inside it. Vagueness is intended to prevent exploiting.
- [Bug/Glitch] Infinite EXP Sound
We are aware of an issue related to the EXP sound effect. Vagueness is intended to prevent exploiting.
- ****[Bug/Glitch]Getting inside the vending machine
This bug is similar to the Chalet Chimney Glitch and occurs in the same way. Vagueness is intended to prevent exploiting.
- [Bug/Glitch] 100% CPU issue
Sometimes while using Discord, the game would occasionally mute ongoing calls and turn up the CPU to or close to 100%.
General
- [XB1/PS4/PC][General] Hit Registration for both players in 1st Person View is inaccurate
Hit registration is one of the priorities that we will be focusing on during Operation Health.
For the latest updates, follow us on Facebook and Twitter. Join the discussion on our subreddit and Forums!
