**Cheating & Banning FAQ**
In what situations are you going to ban on the first offense?
- If you get caught cheating, you will be banned on the first offense.
Why are you permanently banning players on first offense?
- We are introducing this because if a player is cheating, we do not want them returning to ruin the experience of other players.
What happens if I get permanently banned and I wasn't cheating?
- You can request an appeal by contacting Ubisoft Support; Support will notify you of the result of the appeal after it has been reviewed.
Are you going to permanently ban every cheater you detect?
- There are some cases where we will not permanently ban a player on their first offense, and they will receive a temporary ban.
What is a Temporary Ban?
- A temporary ban restricts access to the online features of the game for a period of up to 15 days. If a player has received a temporary ban and they are detected as cheating a second time, they will receive a permanent ban.
What determines whether or not a player is cheating?
- There are several ways we identify cheaters, with FairFight being the primary one.
What is FairFight?
- Fairfight is a non-invasive, customizable, server sided anti-cheat engine using agnostic technology that operates in real time.
How do I report a suspected cheater in-game?
- Please use the report button in game, or contact Ubisoft Support if you have any video evidence. It will help us to gather all the needed information for further investigation.
